Customers & Sales Reps

Set up customers once. Let reps sell without back-and-forth.

Import customers, personalize pricing and product visibility, and let reps place orders on behalf of accounts. All with full control.

We help B2B businesses around the world scale confidently.

99.99%
Historical Uptime
78
nps
24x7
Email Support

Customer Management

Customer setup that flows straight into orders.

Bulk import customers with company details and settings.

Assign customers to sales reps or manage centrally.

Personalize catalogs and show or hide products per customer.

Apply customer-specific pricing, discounts, and tax rules.

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Customer Profiles & Checkout Experience

All the information needed for accurate orders, automatically filled in.

Auto-fill company info, tax rules, discounts, and shipping preferences.

Add multiple users per customer with role-based access.

Save multiple shipping addresses per customer. Make checkouts faster.

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Order Communication

Automate order-related communication. Keep customers updated.

Send order confirmations, status updates, and shipping cost notifications.

Automatically handle all communication tied to orders.

Automatically assign which emails customers receive at each stage of the order process.

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Sales Rep Ordering & Access

Make sales easier for your sales reps.

Assign reps to specific customers or enable full access.

Place orders on behalf of customers in real time. No re-entry, handoffs, or delays.

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Granular Sales Rep Permissions

Automate commissions. Let reps handle assigned accounts or full territories.

Assign role-based permissions for customers, orders, and pricing.

Enable base or customer-specific commission rates.

Calculate commissions automatically, or turn them off entirely.

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Advanced Customer Controls

One catalog doesn’t fit every customer.

Personalize price lists and product visibility per customer.

Customize what each customer sees when they log in. Promote the right products to the right visitor.

Support internal approval processes for customers with multiple buyers.

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Here's what our customers love the most.

East Coast Tropicals saw a 40% increase in sales.

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”We had over a 40% increase in sales this past year just by implementing a dedicated B2B portal for our seasonal spring product line. And it was the first time that we used it.”
SM
Scott Mickulin, Head of Sales & Operations

Hatch Coffee saved 4 hours weekly on just invoicing and brought bad debt down to almost 0.

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“B2B Wave allows us to continue to be fast, but still with a relatively small team.”
AT
Alfonso Tupaz, Founder & CEO

Coterie White saved $200,000 a year by implementing B2B Wave.

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“We’ve probably taken the work of two order processors plus accounts receivable and removed all of that. So, I have saved the company probably at least $200,000 a year by using B2B Wave.”
CW
Christina Wettstein, Co-founder & Director of Brand Strategies

Ella B. Candles migrated 10,000+ SKUs to B2B Wave.

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“The labor it took and the time it took to fulfill an order has significantly decreased. We now have a tool that helps us be more efficient. And efficiency does have a dollar value.”
CT
Christopher Tassy, Founder

Tradewinds processed 1700+ orders on B2B Wave in 2023 alone.

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“People are beginning to realize that it’s a much more foolproof way of placing an order and, as a result, are using it much, much more.”
MT
Max Thorpe, Logistics Coordinator

B2B Wave is the all-in-one eCommerce platform your wholesale business needs.

Orders & Quotes

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Wholesale Website

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Products & Feed Management

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View All Features

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Switching to B2B Wave is easier than staying on clunky, scattered systems.

Multi-lingual

We currently support 10+ website languages: English (US & UK), Simplified Chinese, Danish, Dutch, Finnish, French, German, Italian, Portuguese, and Spanish.

Integrated

B2B Wave integrates seamlessly with your inventory, order history, product information, customer directory, and more.

Secure

We enforce SSL/TLS, conduct monthly security audits, enable 2FA for admin users, restrict API access by IP, and more.

Fast

We can get you up and running in weeks, not months.

User-friendly

We’re so intuitive, you won’t have to push your team to get on board.

Top-Notch Support

We’re a platform built by B2B eCommerce experts who are an email away, 24x7.

Without the right B2B eCommerce platform, you’re bleeding time, money, and trust.

Hours of busywork

Reps are burning 72% of their time on manual busywork instead of selling.

Human errors

One mistyped invoice shouldn’t steal 20+ minutes of your team’s day.

Difficulty with scale

Higher order volumes shouldn’t break your workflows and slow down growth.

Poor customer experience

52% of buyers have already dumped suppliers over a bad digital experience.

Low trust

Outdated PDFs, wrong SKUs, and confusing interfaces hurt your brand (and revenue) over time.

B2B Wave eliminates the busywork, errors, and bottlenecks clogging up your operations.

Lighten the load on your team and give customers a smooth buying experience.

Try now for free

Replace spreadsheets, emails, and guesswork with one system.

Give customers a clear buying experience and give reps the tools to place orders faster, every time.